FAQ

Smart-Clip2 - Questions to Ask Before Buying

I am Smart-Clip/SCout owner. Can I convert it to Smart-Clip2?
Is it possible to add support for old Motorola cell phones in Smart-Clip2?
I am Sigma owner. Should I buy Smart-Clip2?
What does Smart-Clip2 package contain?
What benefits will I get from buying Smart-Clip2

Smart-Clip2 Box and Packs

What is Smart-Clip2 Pack?
How to buy and activate new Smart-Clip2 Pack?
I have got an activation code. What should I do next?
When can I work with the purchased pack?
How can I find out which packs have been activated for my Smart-Clip2?
I have bought Smart-Clip2 Basic Set. Can I fully extend its functionality?
Should I use different software when working with different packs?
I have Smart-Clip2 Basic Set. Can I activate Pack 3?
I have Smart-Clip2 Basic Set. How can I activate all other packs?
What is the most cost-efficient way to purchase Smart-Clip2?

Smart-Clip2 Box and Software

How do I update my Smart-Clip2?
Is Smart-Clip2 covered with hardware warranty?
Can Smart-Clip2 be activated to DreamBox/Octopus etc.?
What do I need to work with Smart-Clip2 Software?
Where can I download the latest version of Smart-Clip2 Software?
Where can I find manuals and cable pinouts to work with Smart-Clip2 Software?
Which version of Software should I use?

Phone Unlocking and Service

What do I have to do before unlocking?
How do I connect the phone to PC?
MTK phones with specific firmware that needs patching
What should I do if I experience any troubles during operations with the phone?
What should I do if I want to send feedback of successfully unlocked phone?
What should I do if I have an untested or new phone model(s)?
I can't unlock MTK device, what should I do?
How can I find an answer to my question on my own?

Flash Files

Will I get access to flash files archive at Boot Loader v2.0 if I purchase Smart-Clip2?

Developer provides support only for those phones which are on the list of supported. Not all servicing features can be applied to some supported models, due to difference of hardware / software versions.