- Go to "Calculator" tab
- Choose desired model from the list
- Alcatel models:
- Way 1: Choose Provider ID from the list. In most cases, "Provider ID" of your phone can be found at the sticker under the battery. In case providers ID is not specified on the sticker under the battery, try to find it on the phone's package - it should be mentioned there.
- Way 2: If Provider ID is unknown, you can select Security file version. How to do that:
- Dial *#837# or use another combination: *#3228#
- Find the line that starts with *XZ - Security file version
- Choose that security file version in Smart-Clip2 software
- Way 3: Dial #2886# and select MANUAL/TRACEABILITY. Then find your PID
- Motorola WX-series models:
- Dial *#837#
- Find the line that starts with *X - Security file version
- Choose that security file version in Smart-Clip2 software
- Enter phone's IMEI number (type in just numbers, without additional symbols / dashes). If you want to enter IMEI with an incorrect checksum, please, go to the Service tab and check "Wrong IMEI checksum" field.
- Click "Calculate" button and wait for calculation procedure to start *
- Codes are calculated
If the phone doesn't accept unlock code:
* Calculated code might not be accepted if any changes were made to the original firmware (changed provider ID, unlock operation was performed, etc.). In this case you should use "Get unlock codes" procedure to generate correct unlock code.
If read and calculated codes match, but not working:
If read with "Get unlock codes" and "Calculate unlock codes" procedure codes match but not working, just read phone's backup and send it with the log file and calculated code to support@smart-clip2.com for a detailed analysis.
Free distribution of unlock codes calculated by Smart-Clip2 Software is strictly prohibited! Violation of this policy will result in your card being blocked.
- Turn the phone on with non-original SIM card inserted
- Phone's menu will pop-up with unlock code request
- Enter a code that was read by Smart-Clip2 Software
If the phone doesn't show the menu with the unlock code request:
- Dial *#*#3646633#*#*
- For M4tel models: type *#45362718090#* on the phone and phone's menu will pop-up with unlock code request
- Go to menu Telephony -> Simme lock
- Enter required code
The phone may not accept unlock code if the wrong unlock code was entered too many times and Wrong Code Counter is filled. In this case try performing "Master reset" operation and then enter the code again.
