Procedure may be different for some types of ZTE smartphones
* If you can't enter FTM mode, turn the phone ON, dial *983*87274# and choose "only Diag".
ZTE tablets: V9, V9+, Light Tab 2, Vodafone Smart Tab 7 / 10
In order to service some firmware versions of ZTE smartphones, you should connect them in the Download Mode.
Here are some of the versions:
How to set the smartphone to Download Mode
* ZTE smartphones with old security can have two different lock types, so direct unlock might require two attempts. During unlock procedure you will be asked to select first or second unlocking method. If the chosen method will not unlock your device, try another one.
* In case of unknown firmware version detection, the software will suggest unlocking the phone using the heuristic method. In the end of heuristic unlock mode procedure, please send the log file to support.
For ZTE smartphones Smart-Clip2 doesn't show unlock codes. It shows Lock Status and a number of available code entry attempts near each type of code.
Closed lock: active unlock code
Open lock: inactive unlock code
Heuristic method of unlocking is supported for this group of models.
Wrong Code Counter resets automatically during the direct unlock procedure.
Reminder! Before servicing the phone, please make sure that: